Game Pass Installation Error
What is this error?
Game Pass games fail to download or install with various error codes. The download starts but fails partway through.
Common causes
- insufficient disk space
- Microsoft Store cache full
- Windows Delivery Optimization issues
- drive not NTFS formatted
- Xbox app installation path issue
How to fix it
- Clear MS Store cache
- check disk space and format
- reset Delivery Optimization
- try different install drive
Too many steps? Crashless can diagnose this automatically — checks your drivers, temps, VRAM, and 400+ known error patterns.
Get free AI diagnosis Detailed analysis
Game Pass install failures come with various error codes but the fixes are similar. Common codes: 0x80070005 (access denied), 0x80073D13 (disk space), 0x800704CF (network), 0x80242020 (store error).
How to fix it:
- Check disk space — Game Pass games can be 50-150GB. Make sure the install drive has at least 2x the game size (needs temp extraction space)
- Make sure the install drive is NTFS format — right-click the drive in File Explorer > Properties, check 'File system'
- Clear MS Store cache: Win+R > wsreset.exe
- Reset Delivery Optimization: Services > Delivery Optimization > Stop, then delete files in C:\Windows\SoftwareDistribution\DeliveryOptimization
- Try installing on a different drive via Xbox App > Settings > General > install location
- Disable antivirus temporarily — some block Game Pass downloads
- Sign out and back into Xbox app and Microsoft Store
- If a specific game always fails, try uninstalling completely, restarting PC, then reinstalling
When to seek help
If this error keeps happening after trying the fixes above, it may point to a deeper hardware or system issue. Consider professional help if:
- The crash occurs across multiple games or applications
- You see the same error after a clean Windows install
- Your PC is less than a year old (could be a warranty issue)
- You smell burning or hear unusual sounds from your PC
Or let Crashless do the deep analysis for you -- our AI checks drivers, temps, event logs, and 400+ known patterns automatically.
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