igfx Stopped Responding
What is this error?
Intel's integrated or Arc graphics driver stopped responding. Windows recovered the driver via TDR.
Common causes
- outdated Intel graphics driver
- game running on integrated graphics instead of dedicated GPU
- Intel Arc driver instability
- power management putting iGPU to sleep
How to fix it
- Update Intel driver from Intel's website
- ensure game uses dedicated GPU
- disable Intel GPU power saving
Too many steps? Crashless can diagnose this automatically — checks your drivers, temps, VRAM, and 400+ known error patterns.
Get free AI diagnosis Detailed analysis
"igfx stopped responding and has recovered" means Intel's graphics driver crashed. This can happen with both Intel integrated graphics (UHD/Iris) and Intel Arc discrete GPUs.
For laptop gamers, this often means the game accidentally ran on the weak integrated GPU instead of your dedicated NVIDIA/AMD GPU.
How to fix it:
- Make sure your game is using the correct GPU — in Windows Settings > System > Display > Graphics, add your game and set it to 'High performance' (which selects the dedicated GPU)
- Update Intel graphics driver from Intel's official download center — not from Windows Update, which often installs outdated drivers
- For Intel Arc GPUs, install the latest driver from Intel's Arc driver page — Arc drivers are updated frequently with major stability fixes
- For laptops with dual GPUs (Intel + NVIDIA/AMD): open NVIDIA Control Panel or AMD Adrenalin and force the dedicated GPU for your games
- Disable Intel GPU power management: in Device Manager > Display Adapters > Intel graphics > Properties > Power Management, uncheck 'Allow the computer to turn off this device'
- Increase TDR timeout in Registry Editor: HKLM\SYSTEM\CurrentControlSet\Control\GraphicsDrivers > DWORD 'TdrDelay' = 10
When to seek help
If this error keeps happening after trying the fixes above, it may point to a deeper hardware or system issue. Consider professional help if:
- The crash occurs across multiple games or applications
- You see the same error after a clean Windows install
- Your PC is less than a year old (could be a warranty issue)
- You smell burning or hear unusual sounds from your PC
Or let Crashless do the deep analysis for you -- our AI checks drivers, temps, event logs, and 400+ known patterns automatically.
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