WHEA_INTERNAL_ERROR (0x00000122)
What is this error?
An internal error occurred in the Windows Hardware Error Architecture. The error reporting mechanism itself failed.
Common causes
- BIOS WHEA table corruption
- hardware error reporting configuration issue
- BIOS bug
- platform firmware error
How to fix it
- Update BIOS to latest version
- check for WHEA-related BIOS settings
- contact motherboard manufacturer
Too many steps? Crashless can diagnose this automatically — checks your drivers, temps, VRAM, and 400+ known error patterns.
Get free AI diagnosis Detailed analysis
Bug check 0x00000122 (WHEA_INTERNAL_ERROR) occurs when the WHEA subsystem itself encounters an error. This is the error-reporting mechanism failing, not necessarily a hardware error being reported. Usually caused by BIOS issues: incorrect WHEA error source tables (ERST/BERT), BIOS firmware bugs in error handling, or platform firmware not properly initializing WHEA structures. Fixes:
- Update BIOS to the latest version — this is almost always a BIOS fix,
- Reset BIOS to defaults,
- Check if the motherboard manufacturer has a known issue with WHEA on your BIOS version,
- Install all Windows Updates (some include WHEA subsystem fixes),
- If persistent: report to motherboard manufacturer with BIOS version.
When to seek help
If this error keeps happening after trying the fixes above, it may point to a deeper hardware or system issue. Consider professional help if:
- The crash occurs across multiple games or applications
- You see the same error after a clean Windows install
- Your PC is less than a year old (could be a warranty issue)
- You smell burning or hear unusual sounds from your PC
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